Make a bigger hole..... Great video. Did the hive just swarm?
I tried to get a hive in a cinder block retaining wall with a hole about the size of your hand. You could see the bottom of some empty comb, but that was it. They did not want the hole any bigger and the top of the wall was 6 feet up. They were going to fix the hole and paint the wall. Oh well, with in the week it was mortared over.