got the 1st call last Saturday but they left before I got there. got a call yesterday & this swarm could not have been easier. they were hanging from a single limb right at eye level. sprayed them with some sugar water, snipped off the excess part of the limb, then I snipped the limb next to the swarm & put them into my catch bucket. hived them & locked em' down this morning. the homeowner told me there was a bigger swarm 2 days earlier in his neighbor's yard so I suspect this was a secondary swarm & it will likely have a virgin queen.